Oki MC573dn - Unable to Receive a Fax

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9. Troubleshooting
• Unable to receive a fax
• Unable to receive a fax manually
• Fcode polling reception is not available
Unable to Receive a Fax
Point to check Solution Reference
Did you specify the appropriate
reception mode?
Check the reception mode.
Setting the Reception Mode
Is there paper in the tray? Load the paper.
Loading Paper
Is there a paper jam? Check an error message, and then
remove any jammed paper.
If Paper Jams Occur
Is a telephone cable connected to
the machine and telephone line
correctly?
Connect the telephone cable
correctly.
Connecting a Telephone Line
Is memory full? Check the reserved transmission.
Check whether paper jams or paper
runs out.
Cancelling a Fax Transmission
If Paper Jams Occur
Print the documents received with the
confidential transmission.
Delete the documents stored in the
bulletin board box.
Delete the documents stored in the
Secure Receive.
Printing a Document That is
Received in the Confidential
Box of This Machine (Advanced
Manual)
Setting Secure Reception
(Advanced Manual)
Point to check Solution Reference
Did you put the handset down before
pressing the (START) button?
Press the (START) button first.
Setting the Reception Mode
Point to check Solution Reference
Did the sender store a polling
document in a bulletin box?
Ask the sender to store the polling
document.
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