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9. Troubleshooting
• A document cannot be sent continuously
• After dialing, even if the (START) button is pressed, the machine cannot
send a fax
• Unable to send a fax manually
• A document cannot be scanned during memory transmission
Point to check Solution Reference
Did you set the document correctly in
the ADF?
Set the document after aligning the
leading edge.
Setting a Document
Point to check Solution Reference
Did you specify the appropriate dial
type?
Specify the appropriate dial type for
your region.
Press [Device Settings] on the touch
panel, select [Admin Setup] > [User
Install] and set the value according to
your environment in [MF (Tone)/DP
(Pulse)].
User Install (Advanced Manual)
Is the document set properly? Set the document properly.
Setting a Document
Did you dial the correct number? Dial the correct number. -
Is the recipient's line busy? Wait until the line is opened, and then
try again.
-
Point to check Solution Reference
Did you put the handset down before
pressing the (START) button?
Press the (START) button first.
Sending a Fax after Calling
(Manual Transmission)
(Advanced Manual)
Point to check Solution Reference
Is the document set properly? Set the document properly.
Setting a Document
Is memory full? Check the reserved transmission.
Print the documents received with the
confidential transmission.
Delete the documents stored in the
bulletin board box.
Delete the documents stored in the
Secure Receive.
Sending at a Specified Date and
Time (Delayed Tx) (Advanced
Manual)
Printing a Document That is
Received in the Confidential
Box of This Machine (Advanced
Manual)
Receiving a Document That is
Saved in a Destination Bulletin
Board Box by Fax (Fcode
Polling) (Advanced Manual)
Setting Secure Reception
(Advanced Manual)
Point to check Solution Reference
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