ML620/ML621 User’s Guide 86
PROBLEM CAUSE SOLUTION
Improper continuous forms feed
No line feed, and no paper 
feed.
Paper is off the Pin Tractors. Reload paper correctly.
The adjust lever position does not match 
the paper type.
Set the adjust lever to the correct position.
Paper distortion or jam. Forms are loaded with their left holes out of 
line with the right ones.
Load forms with their left holes in line with 
the right ones.
Inadequate distance between the left and 
right Pin Tractors, making for loose paper.
Relocate the Pin Tractors to tighten the paper.
Skewed paper feeding. Move the paper to make it straight.
Paper movement is blocked. Remove the blockage.
Paper source is too far from the printer. Move the paper source nearer to the printer.
Paper not specied for the printer. Use paper types specied for this printer.
Several blank lines appear in 
the print-out
Skip-over perforation spacing is set. Cancel the skip-over perforation spacing.
The selected skip-over 
perforation spacing does not 
match the physical tear-off 
perforation positions.
The paper length selected in the application 
does not match the physical paper length.
Match the paper length selected in the 
application with the physical paper length in 
use. 
Select the paper length in number of lines in 
the application.
Abnormal switch-over between cut sheet and continuous forms modes
No cut sheet feed. The printer is in continuous forms mode. Set the Paper Type lever to cut sheet mode.
No continuous forms feed. The printer is in cut sheet mode. Set the Paper Type lever to continuous forms 
mode.