Oki N36800B - Stains Are Printed; The Entire Paper Is Printed in Black; Nothing Is Printed

Troubleshooting
- 370 -
Stains are printed
Cause Solution Reference
The paper is moist. Use the paper stored at appropriate temperature and
humidity.
Storing
paper(P.83)
The paper is not supported. Use recommended paper. Applicable
paper(P.72)
The entire paper is printed in black
Cause
Solution
Reference
The machine may have broken
down.
Please contact your dealer. -
Nothing is printed
Cause
Solution
Reference
Multiple pages were fed at a time. Load the paper again after shuffling it well.
Clean the paper feed roller.
Loading
paper(P.72)
Cleaning paper
feed rollers
(Trays 1-
4)(P.314)
Cleaning the
paper feed
roller (MP
tray)(P.315)
The machine may have broken
down.
Print the menu map and check if the device itself can print.
If the menu map cannot be printed correctly, contact your
dealer.
Printing the
menu map
(configuration)(
P.86)