Reporting Safety Defects to the
United States Government
If
you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and
if
it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer
or
General Motors.
Reporting Safety Defects to the
Canadian Government
If you live
in
Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A ON5
Reporting Safety Defects to
General Motors
To contact NHTSA,
YOU
may either call the Auto Safety
In addition to notifying NHTSA (or Transport Canada) in
Hotline toll-free at 1-800-424-9393 (or 366-01 23
in
a situation like this, we certainly hope you’ll notify us.
the Washington, D.C. area) or write to:
Please
call
us at 1-800-442-6537,
or
write:
NHTSA,
U.S.
Department of Transportation
Washington, D.C. 20590
You can
also
obtain other information about motor
vehicle safety from the hotline.
Oldsmobile Customer Assistance Center
P.O.
Box
33171
netreit,
!A!
48232-5!
71
In
Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre 163-005
Oshawa, Ontario L1H 8P7
Colonel Sam Drive
7-9