4-14 d-Color MF 3300/3800
Cannot perform copy
4
4.6
The area around an image
gets smudged.
Is the Original Cover Pad
dirty?
Clean the Original Cover Pad with a
soft cloth dampened with a mild deter-
gent.
Is the paper selected of a size
larger than the original size?
(When copying at full size or
100.0% zoom ratio)
Select a paper size that is the same as
the original.
Otherwise, tap [Zoom] on the copy main
screen to select [Auto], and perform en-
larged copying at a zoom ratio matching
the paper.
Is the size or orientation of
the original different from
that of the paper?
(When copying at full size or
100.0% zoom ratio)
Select a paper size that is the same as
the original.
Otherwise, re-load paper in the same
orientation as the original.
Have you selected the zoom
ratio for reduced copying
that is suited for the paper
size?
(When the reduced copying
zoom ratio has been selected
manually)
Select the zoom ratio that matches the
paper size.
Otherwise, tap [Zoom] on the copy main
screen to select [Auto], and perform re-
duced copying at a zoom ratio matching
the paper.
Cannot switch to the 2-Sided
> 1-Sided or 2-Sided > 2-
Sided function.
Have settings been selected
that cannot be combined?
Check the combinations of the selected
settings.
Description of problem Check points Remedy
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