48Service Guide: Fiery® ES IC-420
Troubleshooting
System software installation (continued)
The LED on the Fiery
ES shows error codes EE
-> 02.-> EE -> 02....
This is not supported server. Product information is found, but the installer does not support
this product.
The LED on the Fiery
ES shows error codes EE
-> 09.-> EE -> 09....
Hard disk drive is missing. Check the Fiery ES to verify the hard disk drive installation.
The LED on the Fiery
ES shows error codes EE
-> 43.-> EE -> 43....
Failed to format the hard disk drive. Replace the hard disk drive.
The LED on the Fiery
ES shows error codes EE
-> 44.-> EE -> 44....
The USB device may have a
corrupted image file, or your hard
disk drive cannot be accessed.
1 Run Windows Disk Error Check on the USB device.
2 Prepare the USB device again using the Fiery USB Setup
Tool.
3 Use another computer with an external connection to format
the hard disk drive, if the installer cannot write to the hard disk
drive.
4 If the above actions do not work, replace the hard disk drive.
The LED on the Fiery
ES shows error codes EE
-> 45.-> EE -> 45....
Failed to install bootloader. 1 Use another computer with an external connection to format
the hard disk drive, if the installer cannot write to the hard disk
drive.
2 If the above actions do not work, replace the hard disk drive.
Backup and restore
The LED on the Fiery
ES shows error codes EE
-> 21.-> EE ->
21....
Failed to mount hard disk drive
partition.
The Fiery ES is not properly installed. Reinstall the Fiery ES.
The LED on the Fiery
ES shows error codes EE
-> 43.-> EE -> 43....
Failed to format the hard disk drive. Replace the hard disk drive.
The LED on the Fiery
ES shows error codes EE
-> 44.-> EE -> 44....
The USB device may have a
corrupted image file, or your hard
disk drive cannot be accessed.
1 Run Windows Disk Error Check on the USB device.
2 Prepare the USB device again using the Fiery USB Setup
Tool.
3 Use another computer with an external connection to format
the hard disk drive, if the installer cannot write to the hard disk
drive.
4 If the above actions do not work, replace the hard disk drive.
Symptom Possible cause Suggested action