Maintenance and Troubleshooting 43
FAX ERROR MESSAGES
The printer display normally indicates the date and time and informs the user on the current fax activities. Messages that
appear do not obstruct normal operation of the printer and can be displayed until the next time the fax module is used.
To clear the message displayed, press the Cancel ("C") key on the printer keyboard.
Messages During Transmission
Messages During Reception
General Messages
Message Description
TX INTERRUPTED • The user has interrupted the transmission in course by pressing the Cancel key.
TX NOT POSSIBLE • The scanner is already busy with other operations, for example, from the computer.
Wait until the operations in course on the printer complete before scanning the new
document to be sent by fax.
TX MEMORY FULL • The memory available on the fax is full because too many documents have been
scanned, and it is not possible to store other documents. Send the documents
present in memory by fax, or delete them.
TX ERROR • This is displayed at the end of a failed fax transmission. Try to send another
document by fax.
Message Description
RX INTERRUPTED • The user has interrupted the reception in course by pressing the Cancel key.
RX ERROR • This is displayed at the end of a failed fax reception. Try receiving another document
by fax.
MEMORY FULL • The memory available on the fax is full because many documents have been
received. If this type of error occurs, a generic error code appears on the fax report.
Print the documents received which are in memory, or delete them if unwanted.
Message Description
EMPTY • No data is present in the fax memory. This is displayed when, for example, you
try to print inexistent fax reports, or when you access the phone book but no
information is found stored in it.
ILLEGAL SETTING • Error setting the date and time. Repeat data entry making sure to enter valid
values.
FAX NOT WORKING • Warning displayed during the diagnostics phase at printer start-up. Indicates
that the fax module is malfunctioning. When this message appears, switch the
printer off and on again. If the problem persists, call technical support.
PRINTER ERROR • Generic error in printer module. One possible reason may be that the ink is
exhausted in one of the cartridges installed, paper is missing in the feeder, a
paper jam etc.).
For more information, check the LEDs on the printer front panel or, if connected
to a computer, use the Status Monitor to search for any error messages.
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