Maintenance and Troubleshooting44
ERROR CODES PRINTED ON THE FAX REPORT
Error codes are automatically printed on the fax transmission and activity reports.
Transmission Report Error Codes
The error codes printed on the fax transmission report consist of 2-digits indicating the reason for the error, and a brief
description to help understanding.
Activity Report Error Codes
The error codes printed on the fax activity report include both the transmission error codes described above, and the
reception error codes listed below.
The error codes are represented by 2-digits that indicate the reason for the error. For reasons of space, the fax report
gives only the 2-digit code without any description.
Code Message Description Action Required
00 OK No error. No action required. The fax has
been sent correctly.
03 RECEIVER DOES NOT
ANSWER
The recipient is not replying to the
call or is not a fax.
Make sure that the recipient’s
number is correct.
04 ERR. WHILE
TRANSMITTING
RESEND FROM PAGE nn
An anomaly has been detected
during transmission.
"nn" indicates the number of the
page where the error occurred.
Repeat the transmission starting
from the page indicated on the
report.
06 LINE BUSY The line is busy. Retry when the line is free.
09 STOP PRESSED Transmission has been interrupted No action.
14 ERR. WHILE
TRANSMITTING
During fax transmission an error
has occurred, or the recipient has
interrupted fax reception.
Try to resend the fax or make sure
that the recipient consents to
receiving the fax.
15 RETRY B/W You are trying to send a colour
document but the recipient is not
able to receive it
Resend the fax selecting black and
white mode (B/W).
Code Message Description Action Required
10
RX ERROR
An error occurred during fax
reception, or the sender interrupted
fax transmission.
Ask sender to resend fax.
11
MEMORY FULL
The memory available on the fax is
full because many documents have
been received.
Print the documents received and present
in the memory, or delete them, if they are
not wanted.
To Next Page
Loading...
