Thermocode 2 Printer manual Version 2.04 January 2011 39
39
THERMOCODE Continuous Printer (diagnostics sheet 1)
FAULT DESCRIPTION
REMEDY / ACTION
Printer keeps re-booting
Check printer 5 volt supply is adjusted correctly
See page 11 & 15
Flashing cursor on mini-terminal screen.
1. Remove the Magazine, and then replace it.
2. Replace display curly cable.
3. Replace display.
4. Replace processor board and re-program.
Error on start up (boot up). X or Y
overflow.
If the mini-display shows 53 or 107, with a “0 after it,
instead of the model letter?
1. Check 10 way ribbon connections, each end.
2. Contact your Supplier, to fix the Printhead problem.
Printhead temperature. (Head Cold
Fault)
Change the wider ribbon cable between the printhead
and processor board.
Printhead LED stays on. (Power Supply)
Change the 24 Volt DC switching board,
See page 15.
No display on the mini-terminal.
1. Check 1.6 amp fuse within power supply.
See page 15.
2. Check the ribbon cable, beneath the stepper board
inside the power supply. See page 15.
Printhead LED, not working. (Power
Supply)
Check the15 or 20 amp fuse within power supply,
located on the 24 Volt DC board. See page 15.
Printing Wavy Barcodes.
1. Brake arm loose on brake on brake lever.
2. Retaining washer loose or missing from foil rollers.
3. Increase the Print height above the substrate.
Ribbon Tracking (movement to one side)
1. Check brake is not set to tight.
2. Check brake arm is not loose.
3. Check any foil guides are not loose or bent.
4. Check Printhead is levelling correctly.
Broken Ribbon Sensor.
Check the brake arm is not loose, and passes through
the sensor correctly.
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