Thermocode 2 Printer manual Version 2.04 January 2011 41
Error Codes
This file contains a list of error texts and their associated error numbers. The error numbers are displayed
41
the error text, along with the source number, with the exception of the two shown below.
Example: Pressure not seen 66
This is error number on line number 2266 of the source code file. This line number is only of use to the
developers, but is worth recording along with the version of firmware.
Note-:
Error
Message
Reason Corrective Measures
after
21, 22
21,
The first
error shown with in the Mini Terminal is the fault. Any other error faults shown
on the display, maybe generated because of this fault shown
.
Run
Program
Firmware corruption Switch the printer off. Then Reload the firmware.
No Program
Loaded
Disconnection on communications lead,
when down loading the Firmware.
Sending fonts or formats, whilst booting
up the printer.
Press the enter key, reset the Baud rate, reset the
RTC. Press accept. Switch the printer off.
Then Reload the firmware.
Error
Number
Error Message Reason Corrective Measures
11
Serial port fail
Problem with hardware.
Check cables & connections, if the cables are
ok replace the Processor Board.
12
(14 Days notice
See note 1 page 8)
SPY chip fail
1. Failure in writing to the
Spy chip from the boards.
2. The Ribbon Cable could
be faulty.
1 & 2. Re program or change the Spy Chip
Board.
If you still have the same Fault Change
the
Ribbon cable.
13
SPY buff fail
Wrong Version of Software.
Re program or change the Spy Chip Board. If
you have the same Fault Change the Ribbon
cable.
14
SPY param fail
Wrong Version of Software.
Re program or change the Spy Chip Board. If
you have the same Fault Change the Ribbon
cable.
15
RTC fail
Faulty real time clock.
Check the battery 3.6v. Change the Processor
Board. (Contact Supplier)
16
DAS can’t format
Problem with memory on
processor card.
Change the Processor Board. (Contact
Supplier)
17
Head overheated
1. Thermistor failed on
Printhead.
2. The Ribbon cable could be
faulty.
1 & 2. Change the Print Head. If you still have
the same Fault Change the Ribbon
cable.
Then Refit the original Print head
18
Head Cold
1. Thermistor failed on
Printhead.
2. The Ribbon cable could be
faulty.
1 & 2. Change the Print Head. If you have the
same Fault Change the Ribbon cable.
Then Refit the original Print head.
19
Too fast 1
Web speed too fast for
printer.
Reduce web speed.
20
Too fast 2
Web speed too fast for
printer.
Reduce web Speed.
21
Pressure not seen
1. Pressure sensor Failed or
dirty.
2. Frame open or Print pad
missing
3. Incorrect Motor steps to
the Print Pad. Occurs on
Format Download & when
printing.
4. Low voltage. Under 5 VDC
to the Printer.
1. Clean or replace the sensor.
2. Switch the Printer off. Close the Frame or
replace the Print Pad. Reboot the Printer.
3. Clear the error. Carry out some test prints.
4. Check the voltage and adjust to 5.1 volts.
Fault 155 “No press confirmed”
Will also been shown.
Carrie out the above checks, when both faults
are shown.
22
End sensor fail
The Print head has not seen
the end sensor
1. Clean the Sensor or change if failed.
2. Check the ribbon cables are not fouling the
guard of the Printer. Display may read as a
107S when the Printer is actually 107M.
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