Orange Photonics LIGHTLAB - Power on Self Test (POST) Fail; Description; Causes and Fixes

TROUBLESHOOTING
e. Re-run analysis with the diluted sample. Once the results are displayed,
multiply results by 2. For example, if the result returns 40% CBDA, the
actual concentration will be 80% CBDA.
POWER ON SELF TEST (POST) FAIL
Descripon
LightLab requires several critical components to operate. When the instrument starts
up, critical components are tested during a Power On Self-Test (POST). If any
component fails, the instrument will no longer be able to operate and an error will
display.
Causes and Fixes
1. The failed component may have simply not powered on correctly. Turn off the
instrument, wait 10 seconds and power it back on.
2. The battery level may be too low to power on a critical component. Plug in
charger and wait 10 minutes, then try again.
3. The incorrect charger may be plugged in. Replace with original charger and try
again. Note LightLab uses a specialized charger and cannot be operated with a
standard DC power brick.
4. If a component continues to fail on startup, contact support.
MY RESULTS ARE LOWER/DIFFERENT THAN EXPECTED
Descripon
LightLab uses a similar technology to laboratory HPLC devices, and typically provides
good correlation with laboratory results. There are several reasons that a result may be
lower or different than expected described below.