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ORTEC Detective X - GPS Issues; D.7.1 Delayed Display of Location Coordinates; D.7.2 GPS Not Communicating

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1107231N / 082020 APPENDIX D. TROUBLESHOOTING
117
D.7 GPS ISSUES
D.7.1 Delayed Display of Location Coordinates
If the GPS has not received signals from GPS satellites for >30 days (e.g., if it has not been in use or has been
used continuously indoors), it may take 10–15 minutes outdoors for the unit to update and begin displaying
location information.
D.7.2 “GPS Not Communicating”
This message is displayed if the Detective X software loses contact with the GPS unit. Contact an ORTEC
representative or ORTEC’s Global Service Center.
NOTE
GPS signals typically do not penetrate buildings, so the Detective X will not re
liably collect
location information indoors.

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