Osram Butler XT2 - Problem Analysis; Software

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Setup Manual - Butler XT2
Problem analysis
Software
Problem Check Cause
Butler XT2 not online or
not visible in Programmer/
Patchelor
Computer network adapt-
er with fixed and correct IP
Address assigned?
The computer’s IP address
must be assigned as
fixed address. Also, the
first three parts of the IP
address must be the same
IP as for the Butler XT2.
Example: 192.168.123.
xxx.
Butler XT2 not online or
not visible in Programmer/
Patchelor
Programmer/Patchelor
network adapter config-
ured?
e:net interface included IP
address must be assigned
to Programmer/Patch-
elor (Application Options,
Advanced tab).
Butler XT2 not online or
not visible in Programmer/
Patchelor
More than one Butler XT2
with same IP address?
Factory default of Traxon
Products is IP address
192.168.123.1.
Butler XT2 not online or
not visible in Programmer/
Patchelor
Direct connection from
computer to Butler XT2,
without cross link cable or
LAN switch?
Some network adapters
do not support a direct
LAN connection (without
LAN switch).
Triggers like “Initialisation”
without function.
Trigger for “Initialisation”
assigned?
Butler XT2 only executes
triggers if they are config-
ured and transferred with
the Quick Update in the
Device Manager.
RDM without function RDM enable RDM “Enable for DMX 1
or 2” must be activated
in Programmer’s Device
Properties in Device
Manager.