WHATTODOIF...
WHATTODOIF...
YouNeedRoadside
Assistance
Calltoll-freetotalktosomeoneatthe
PACCARCustomerCenter:
•Kenworthcustomers,
call1-800-KW-ASSIST
(1-800-592-7747).
•Peterbiltcustomers,call
1-800-4-PETERBILT
(1-800-473-8372).
•Open24-7-365daysayear.
•Theycanhelpyougetroadside
assistance.
•Theyhaveacustommapping
systemwhichlocatesauthorized
PACCARenginedealersand
IndependentServiceProviders
(ISPs)nearyouandliststypes
ofservicesoffered,hoursof
operationandcontactinformation.
•Theycanassistwithjumpand
pullstarts,tires,trailers,nesand
permits,chains,towing,hazardous
clean-up,outoffuel(roadside),
mechanicalrepairsandpreventive
maintenanceservices.
•Theyhavemultilingualagentsand
accesstoatranslationservice
toensurequalityassistance
forcustomerswhospeakany
language.
•Theycan’tansweryourwarranty
questions,butcangetyouin
contactwithanauthorizeddealer
whocan.
•ThePACCARCustomerCenter
serviceisFREE.
StopEngineLampTurnsOn
StopEngineLamp-IftheStop
Enginewarninglampilluminates,it
meansyouhaveaseriousengine
systemproblem.
WARNING!
Thisshouldbeconsideredan
emergency.Youshouldstopthe
vehicleassafelyaspossibleand
turnOFFtheignition.Theve-
hiclemustbeservicedandthe
problemcorrectedbeforedriving
again.Failuretodosomayresult
inpersonalinjury,severeengine
damage,equipmentorproperty
damage.
(12/2014)Y53-1185-1B12-3
2
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