Panasonic Hybrid IP-PBX - General Operation Troubleshooting

A1 Troubleshooting
36 Information about IP Proprietary Telephones
A1 Troubleshooting
A1.1 Operation
Problem Probable Cause Solution
Cannot set the IP address,
subnet mask address, and PBX
IP address to the IP-PT.
An unusable value is being set. • Set an IP address within the valid
range.
IP address of the IP-PT/PBX: "1.0.0.0"
to "223.255.255.255"
Subnet mask address: "1.0.0.0" to
"255.255.255.254"
Cannot register the IP-PT. The necessary network
parameters are not set to the IP-
PT.
• When not using a DHCP server, set the
IP address, subnet mask address, and
enter the PBX IP address. If necessary,
also enter the IP address of the default
gateway.
• When using a DHCP server, enter the
PBX IP address.
The IP-PT cannot connect to the
Hybrid IP-PBX.
The wrong IP address, subnet
mask address, PBX IP address,
or default gateway address was
entered.
• Check each parameter and enter the
correct value.
The Ethernet cable is not
connected correctly.
• Check the Ethernet cable connections.
The DHCP server is not active. • Restart the DHCP server.
• Disable DHCP and re-enter settings as
appropriate (refer to "4.2.2 Setting the
VLAN Parameters").