Conditions Note
When an extension user operates Call Park, A Park area number
(01-24) will be specified automatically.
If a parked call is not retrieved within a preprogrammed time period
(Hold Recall (s)), the operated extension rings. If Hold Recall (s) is
set to 0, this feature is disabled.
If the operated extension does
not answer the call within a
preprogrammed time period
(Disconnect after Recall
(x60s)), the call on hold will be
disconnected.
A party that has been put on hold will hear the Music on hold (MOH). Refer to 3.7.3 Music on Hold.
3.7.3 Music on Hold
Description
Music can be played to a party that has been put on hold.
Operation
[Playing of MOH]
When the following features are implemented, the called party will hear Music on Hold.
• Call Hold (Refer to 3.7.1 Call Hold)
• Call Park (Refer to 3.7.2 Call Park)
When the following features are implemented, the called party will hear Music on Hold depending on
settings.
• Call Transfer-Unscreened (Refer to 3.8.2 Call Transfer-Unscreened)
• Call Transfer-Blind (Refer to 3.8.3 Call Transfer-Blind)
• Call Splitting (Refer to 3.8.1 Call Transfer-Screened)
When the following features are implemented, the executor will hear Music on Hold depending on settings.
• After DISA answers, calls to dialing destinations such as an extension/trunk (Refer to 3.1.4 DISA (Direct
Inward System Access))
[MOH Registration]
Up to one audio file can be uploaded from the Web Maintenance Console. After uploading, the old audio file
will be overwritten to the new audio file.
Conditions
Conditions Note
The User-supplied audio files or original music (pre-installed) can be
used. It is possible to select which will be used through system
settings.
In the case of calling to an extension/trunk after DISA answers, it is
possible to select whether Music on Hold or a ring back tone is
heard for the caller to DISA through system settings.
3.7.3 Music on Hold
Feature Manual 53
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