Panasonic KX-NCP1000 - Section 3: Customising Your Phone & System

Problem Remedy
A reorder tone is audible or "Restricted"
is
displayed.
• The telephone is locked.
Unlock your telephone. ( 1.3.25 Extension
Dial Lock, 2.1.5 Remote Extension Dial Lock
)
• Toll restriction is activated.
Consult your manager or dealer.
• An account code is required. (
1.3.2 Account
Code Entry, 1.3.68 Verification Code Entry
,
1.3.74 Walking COS)
I cannot make an outside call using the
One-touch
Dialing button or speed dialing.
• A line access number was not stored.
A line access number is required for outside calls.
( 1.2.1 Making Calls, 3.1.4 Customizing the
Buttons)
I cannot remember the feature numbers.
•
If the feature numbers have been changed from
the default values, write the new feature numbers in
the table in "4.2.1 Feature Number Table
".
•
Ask your dealer to change the feature numbers for
easier use.
While talking to an outside party, the line
is disconnected.
• The time limit has run out. (
1.3.11 Call
Transfer, 1.3.16 Conference, Unattended
)
Consult your dealer to extend the time limit, if
necessary.
Redialing does not function.
• The dialed number was over 32 digits. (
1.3.59 Redial, Last Number)
I cannot have a conversation using the
Bluetooth headset.
• Make sure that the headset is properly registered
to the module.
•
Make sure that the headset is properly charged
according to the manual of the headset.
• Remove the wired headset from the headset jack.
Priority is given to the wired headset when both are
connected.
I cannot register, de-register, or confirm
the ID of the Bluetooth headset.
• Make sure that the module is properly installed in
the IP-PT/DPT.
The PC and fax machine communication
failed.
• An indication tone may have interrupted
communication. ( 1.3.18 Data Line Security)
I do not want to show my telephone
number to the calling or called party
’s
telephone.
• (
1.3.54 Private Network Features—CLIR (Calling
Line
Identification Restriction), 1.3.56 Private Network
Features—COLR (Connected Line Identification
Restriction))
I want to show my telephone number to the
calling or called party’s telephone.
• (
1.3.53 Private Network Features—CLIP (Calling
Line Identification Presentation)
, 1.3.55 Private
Network Features—COLP (Connected Line
Identification Presentation), 1.5.3 Private Network
Features—Displaying Your Telephone Number on the
Called Party’s Telephone)
Document Version 2013-05 Operating Manual 209
4.1.1 Troubleshooting