Problem Remedy
I cannot send a call waiting tone to the
dialed extension.
• The
other party has not set the Call Waiting feature.
(
1.3.13 Call Waiting Tone, 1.3.46 OHCA
(Off-hook Call Announcement)
, 1.3.77 Whisper
OHCA)
• The other party has set Data Line Security.
(
1.3.18 Data Line Security)
I forgot the password.
• Ask the manager to assist you.
( 2.1.1 Dial Tone Transfer)
The background music started suddenly.
• Turn off the music.
( 1.3.5
BGM (Background Music), 2.1.2 External
BGM (Background Music))
I do not want to display a number which is
stored in memory.
•
Conceal the number.
( Storing New Names and Numbers,
3.1.4 Customizing the Buttons)
I want to confirm my extension number.
• (
Your Extension Number in 1.1.1 Before
Operating the Telephones)
The date and time are not correct.
• Set the date and time by system programming.
( [000] Date & Time in 3.3.2 System
Programming)
The display is not shown well.
•
Change the Display contrast level.
( 3.1.2 Personal Programming)
I want to distinguish the tones.
• ( To distinguish the ringing tones for each CO, ICD
Group, PDN, SDN, or INTERCOM button (Digital
proprietary telephone only)
, 3.1.4 Customizing the
Buttons)
The MESSAGE button light lit.
• Another extension left you a message waiting
indication while you were on the phone or away
from your desk.
An SDN button on my extension does not
work.
• A PDN button is not assigned on the extension
corresponding to your SDN button.
Create a PDN button on the desired extension.
( 3.1.4 Customizing the Buttons)
I cannot use the secondary Ethernet port.
• If you are using a
KX-NT500 series telephone,
check whether ECO mode is enabled (see "
Display" in "1.1.1 Before Operating the
Telephones"). If it is enabled, ask your dealer to
disable ECO mode.
For other types of IP-PTs, consult your dealer.
210 Operating Manual Document Version 2013-05
4.1.1 Troubleshooting
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