Error Code Error Message PROBABLE CAUSE SOLUTION
231 LPR alive check error
·
Optional service card malfunction:
DHLC, DLC, CSIF, T1, PRI, OPB3,
CTI-LINK, E&M, IP-GW
·
Back board malfunction
·
MPR card malfunction
·
See if the corresponding optional service card is installed
properly
·
Pull out and re-insert the corresponding optional service
card
·
Press the Rest Button
·
Replace the corresponding optional service card
·
Replace the back board (be sure to turn off the main unit
(Hybrid IP-PBX) when replacing)
·
Replace the MPR card (be sure to turn off the main unit
(Hybrid IP-PBX) when replacing)
232 MPR-LPR
communication error
233 LPR data check error
234 DPLL clock failure
235* CS clock failure
·
Optional service card malfunction:
CSIF
·
Replace the corresponding optional service card
250 T1/E1 DSP failure
·
Optional service card malfunction:
T1
·
See if the corresponding optional service card is installed
properly
·
Replace the corresponding optional service card
251 MSG DSP failure
·
Optional service card malfunction:
MSG
300* Digital trunk out of
synchronization
·
Network (digital CO line)
malfunction
·
Optional service card malfunction:
PRI, T1, CTI-LINK
·
Wrong A/B switch setting: PRI, T1
·
Check the signals from the networkd is installed properly
·
Check the cable
·
See if the A/B switch is set to A on the corresponding
optional service card
·
See if the corresponding optional service card is installed
properly
·
Replace the corresponding optional service card
301* Digital trunk RAI
reception
302* Digital trunk AIS
reception
303* Multiframe out of
synchronization
304* Frame error
305* Data Link failure
·
Data link between the CS and
CSIF card failed
·
Data link between the network
and PRI card failed
·
Check the connection between the CS and CSIF card
·
Check the connection between the network and PRI card
307 LAN No Carrier
·
IP-GW card not connected to the
LAN
·
Check the connection between the LAN and IP-GW card
310* Port Link Failure
·
Voice Mail malfunction
·
Ports defective on optional service
card: DHLC, DLC
·
Check the Voice Mail
·
See if the corresponding optional service card is installed
properly
·
Replace the corresponding optional service card
390 Digital signal
synchronization
established
·
Synchronization of digital line
established or restored
·
This information is logged when synchronization of digital
line is established, and does not indicate an error condition
that needs to be solved
391 Data Link established
·
Connection with PC Phone/PC
Console or Voice Mail (DTMF
Integration) established or restored
·
This information is logged when connection with PC
Phone/PC Console or Voice Mail (DTMF Integration) is
established, and does not indicate an error condition that
needs to be solved. However, if this is logged frequently
(with "305 Data Link failure"), check the connection as it
may not be done properly.
392 Clock master card
selected
·
Clock master card has been
changed to the one indicated by
the sub code
·
Check if the proper card is selected as the new clock
master card
510* SMDR disconnect
·
RS-232C cable not connected
·
Breaking of RS-232C cable
·
Printer (terminal equipment)
malfunction
·
Check the RS-232C cable
·
Check the terminal equipment
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KX-TDA200BX