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Panasonic KX-TGF872C - Troubleshooting Common Issues; Resolving Display and Connection Problems; Addressing Unit and Battery Problems

Panasonic KX-TGF872C
64 pages
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Display message Cause/solution
Check tel line
R T
he supplied telephone line cord has not been connected yet or
not connected properly. Check the connections (page 9).
Checking
R T
he automated call block function is in operation. Try again later.
Error!!
R R
ecording was too short. Try again.
Memory full
R T
he recording memory is full. Erase unwanted recordings
(page 48).
Invalid
R T
here is no handset registered to the base unit matching the
handset number you entered.
R The handset is not registered to the base unit. Register the
handset (page 43).
Requires
s
ubscription
to Caller ID.
R Y
ou must subscribe to a Call Display service. Once you receive
caller information after subscribing to a Call Display service, this
message will not be displayed.
Use rechargeable
b
attery.
R A
wrong type of battery such as alkaline or manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on
page 4, 7.
Troubleshooting
I
f you still have difficulties after following the instructions in this section, disconnect the base unit’s AC
adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then
insert them into the handset again.
If the base unit batteries for power backup are installed, remove the batteries from the base unit, and
then insert them into the base unit again.
General use
Problem Cause/solution
The handset does not turn on
e
ven after installing charged
batteries.
R Place the handset on the charger to turn on the handset.
The unit does not work. R M
ake sure the batteries are installed correctly (page 9).
R Fully charge the batteries (page 10).
R Check the connections (page 9).
R Unplug the base unit’s AC adaptor to reset the unit. Reconnect
the adaptor and try again.
R The handset has not been registered to the base unit. Register
the handset (page 43).
I cannot hear a dial tone. R T
he base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working telephone
operates properly, contact our service personnel to have the
unit repaired. If the working telephone does not operate
properly, contact your phone service provider.
The base unit beeps. R N
ew messages have been recorded. Listen to the new
messages (page 48).
56
For assistance, visit www.panasonic.ca/english/support
Useful Information
TGF87xC_(en)_0204_ver031.pdf 56 2020/02/04 9:33:45

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