Problem Possible Cause Solution
Noise is frequently
heard.
Nearby electrical
appliances are causing
interference, or you are
too far from the base unit.
• Place the handset/desk
phone and base unit away
from other electrical
appliances.
• Move closer to the base
unit.
Two short beeps are
heard during a
conversation.
The radio signal is weak. Move closer to the base unit.
The charge indicator
flashes red rapidly.
The charger is not
connected properly.
• Make sure the battery is
inserted properly.
• Set the handset in the
charger properly.
• Contact your phone
system dealer/service
provider.
You charged the
batteries for 6
hours, but the beep
tones sound, and
(needs to be
charged) flashes
after a few
telephone calls.
The battery charge
contacts may be dirty.
Clean the battery charge
contacts without damaging
them and charge once more.
It is time to change the
batteries.
Replace with a new one.
While charging the
battery, the handset
and the AC adaptor
feel warm.
These are normal
conditions.
—
"No Service" is
displayed, and beep
tones are heard.
The handset/desk phone
is out of range.
Move closer to the base unit
or try again later.
The base unit or Server is
out of service.
Contact your phone system
dealer/ service provider.
While charging the
battery, the LED
indicator blinks
rapidly, but the
handset does not
beep.
The temperature of the
battery being charged is
outside of normal limits.
Confirm that the area where
the handset is being
charged is between 5 ℃
(41 ℉) and 40 ℃ (104 ℉),
and wait for the battery’s
temperature to drop.
10.1.8 Troubleshooting
171
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