Why can't I redial on my Panasonic Answering Machine?
- MMichael AdamsSep 12, 2025
If the last number dialed was more than 32 digits long, the number will not be redialed correctly.

Why can't I redial on my Panasonic Answering Machine?
If the last number dialed was more than 32 digits long, the number will not be redialed correctly.
Why I cannot operate Panasonic Answering System?
If you cannot operate the answering system, someone else may be operating it, or the unit is recording a message. To answer the call, lift the handset or press {SP-PHONE/HEADSET}.
| Type | Answering Machine |
|---|---|
| Caller ID | Yes |
| Speakerphone | Yes |
| Remote Access | Yes |
| Display | LCD |
| Phonebook entries | 50 |
| Brand | Panasonic |
| Model | KX-TS620W |
| Power Source | AC adapter |
| Battery Backup | No |
| Toll Saver | Yes |
| Voice Guidance | Yes |
| Headphone Jack | No |
| Answering Machine | Yes |
| Recording Time | 18 minutes |
| Incoming Message Length | 90 seconds |
Essential safety precautions to follow when using the telephone unit to prevent hazards.
Identifies and explains the function of each button and indicator on the telephone unit.
Illustrates and explains the purpose of major buttons on the telephone, such as ERASE, EXIT, FUNCTION/EDIT.
Step-by-step guide on how to connect the handset, AC adaptor, and telephone line cord to the unit.
Overview of programmable functions and how to access them via the FUNCTION/EDIT button and menus.
Step-by-step instructions for recording a personal greeting message for the answering system.
Lists programmable functions for the answering system, such as remote code, number of rings, and call screening.
Explains how caller name and number are displayed when the unit rings and after answering.
Steps to access and navigate the list of incoming calls, including missed calls.
How to initiate a call back to a caller directly from the Caller List.
Guide to saving incoming call numbers from the Caller List into the Phonebook memory.
How to save incoming call numbers from the Caller List to the Direct Dial memory buttons (M1, M2, M3).
Instructions for adding names and phone numbers (up to 50) into the unit's Phonebook memory.
Procedures for accessing the Phonebook and dialing stored numbers, including searching by name.
Guide to saving up to three names and numbers to the Direct Dial memory buttons for quick access.
Instructions on how to dial numbers stored in the Direct Dial memory.
Procedure for changing the default password used for Call Restriction and other security features.
How to prevent dialing numbers starting with specific digits, except for designated emergency numbers.
Overview of how the unit answers calls, plays greetings, and records messages.
How to turn the answering system on or off, including remote activation.
How to play back recorded messages, distinguishing between new and all messages.
Steps to erase individual or all recorded messages to free up memory.
How to operate the answering system remotely using any touch-tone phone, with voice menu guidance.
How to set a 2-digit remote code to prevent unauthorized access to your answering system.
Lists direct commands (button presses) for controlling specific answering system functions remotely without using the voice menu.
Addresses problems like the unit not working, not ringing, or inability to dial, providing causes and remedies.
Further troubleshooting for issues related to Caller ID display, answering system operation, and remote access.












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