Pantum CP1100 Series User Manual

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• The print media is damp
and is sticking together.
• Internal parts failure.
the recommended print media.
• Separate the print media or use better
quality and dry print media.
Note：
• If the problem still cannot be solved, please contact the customer services center.
11.6.2. Image Defects
Note：
• Before the problem is solved, please print the “Print Quality Test Page”. For the way
to print the quality test page, please refer to Section 9.5.
Problem
Cause
Solution
Blank or white
pages
• Toner cartridge is not installed
properly.
• Pull out the toner cartridge tray, remove
the toner cartridge, then insert the toner
cartridge, and insert the toner cartridge tray.
Dark print
• A higher density is set when
printing.
• The print media does not meet
the usage specification. For
example, the print media is
textured, damp, or too rough.
• The paper used has been
stored in the air for a prolonged
time.
• Depending on your operating system,
adjust the toner density from “Printing
Preferences” or “Print” dialog according to
your operating system; or adjust the print
density on the printer control panel.
• For proper use of media within the
specification range, please refer to Section
2.
• Keep the paper in its original wrapper
before use.
• Perform the “Fully Calibrated” setting,
please refer to Section 9.2.2 for the setting
mode.
Ghost images
• The tray fails to load the media
properly.
• Toner cartridge is not installed
properly.
• Load correct paper. Please refer to
Section 2.4 for the way to load paper
correctly.
• Pull out the toner cartridge tray, remove
the toner cartridge, then insert the toner
cartridge, and insert the toner cartridge tray.
• Perform the “Margin Calibrated” or “Fully
Calibrated” setting, please refer to Section
9.2.2 for the setting mode.

Pantum CP1100 Series Specifications

General

Brand	Pantum
Model	CP1100 Series
Category	Printer
Language	English