Pantum P2500 Series Maintenance Manual

6–14
P11 No image printed
Possible cause
Solution
The USB cable and power cord are not
connected correctly
Check the USB cable and power cord to
ensure the correct connection.
FFC cable connection between the high
voltage power board and the master
board is bad or unreliable.
Replace the master board
The high voltage power board is
damaged.
Replace the high voltage power board
with a new one.
The master board is faulty.
Replace the master board.
Cartridge faulty.
Replace the cartridge.
The laser is faulty.
Replace the laser.
P12 The cartridge cannot be identified
Possible cause
Solution
The cartridge is not installed correctly.
Ensure correct installation of the cartridge.
Cartridge chip failure.
Replace the cartridge with a new one.
The high-voltage chip contact is dirty
Clean the chip contact.
The high-voltage chip contact is damaged
Replace the high voltage power board.
The high voltage power board is faulty
Replace the high voltage power board

Pantum P2500 Series Specifications

General

Print Technology	Monochrome Laser
Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	15, 000 pages
Input Capacity	150 sheets
Output Capacity	100 sheets
Connectivity	USB 2.0
Dimensions	337 x 220 x 178 mm
Processor Speed	600 MHz
Memory	128 MB
Print Speed	22 ppm (A4)
First Print Out Time	Less than 7.8s
Operating System Support	Windows, Mac, Linux
Media Sizes	A4, A5, A6, Letter, Legal, Executive
Media Types	Plain, Thick, Cardstock, Label, Envelope, Thin
Media Weight	60 - 163 g/m²