Pantum P3000 Series

6-24
P10 Page prints gibberish, or whole page is dark
P11 No image printed
P12 No response when pressing the button on the control panel
P13 The toner cartridge cannot be identified
Possible cause
Solutions
USB cable is loose or damaged.
Make sure the USB cable is connected
correctly.
FFC cable connection to the engine and
data boards is bad or unreliable.
Replace the data board.
The engine board is damaged.
Replace the engine board.
The data board is damaged.
Replace the data board.
The toner cartridge is damaged.
Replace the toner cartridge.
Possible cause
Solutions
The USB cable and power cord are not
connected correctly.
Check the USB cable and power cord to
ensure the correct connection.
FFC cable connection to the engine and
data boards is bad or unreliable.
Replace the data board.
The engine board is damaged.
Replace the engine board.
The data board is faulty.
Replace the data board.
The toner cartridge is faulty.
Replace the toner cartridge.
The LSU is faulty.
Replace the LSU.
Possible cause
Solutions
The cable is damaged.
Replace the cable.
The button on the control panel is
damaged.
Replace the button on the control panel.
The Control Panel board on the control
panel is faulty.
Replace the Control Panel board on the control
panel.
Data board failure.
Replace the data board.
Possible cause
Solutions
The toner cartridge is installed incorrectly.
Ensure correct installation of the toner
cartridge.
The contacts and their springs are
misplaced.
Make sure the contacts and their springs in the
right place.
Toner cartridge chip failure.
Replace the toner cartridge.
Data board failure.
Replace the data board.