Pantum P3000 Series Maintenance Manual

6-20
6.6 Troubleshooting
This chapter discusses what is needed to resolve various problems with the printer.
6.6.1 Paper Feed Failure
Initial checking:
Please conduct an initial check when there is a paper feed failure.
Check
Solutions
Do the print media meet product
specifications?
Replace the print media.
Is the paper curled, wrinkled, or wet?
Replace the paper and tell users how to
protect the paper.
Is the paper path deformed, dirty, or blocked
up?
Clean the paper path and replace relevant
accessories, if needed.
Is the separation claw dirty, deformed, or
damaged?
Replace the fuser component.
Are the pickup roller and separation
component dirty, deformed or, damaged?
Clean the pickup roller and separation
component, and replace them, if needed.
Are the paper guides correctly placed to
feed paper?
Slide the paper guides closer to the edge of
the paper stack.
Is the clutch gear rotating properly?
Adjust or replace the clutch gear.
Is the electromagnet working properly?
Replace the electromagnet.
M1 Paper feed failure
Possible cause
Solutions
There is no electromagnet
signal.
Check the electromagnet signal input to ensure that
the electromagnet signal line is normal.
The pickup roller or the
separator is contaminated.
Clean the pickup roller and the separator, or
replace them.
The pickup roller or the
separator is worn.
Replace the pickup roller or the separator.
Faulty feeder sensor
Check the feeder sensor, and clean or replace it.
The tray’s paper-lifting plate
cannot be lifted up.
Check whether the paper-lifting mechanism is
blocked up or damaged.
Engine board failure
Replace the engine board.
Motor failure
Replace the motor.

Pantum P3000 Series Specifications

General

Brand	Pantum
Model	P3000 Series
Category	Printer
Language	English