21
Troubleshooting
Problem Cause Solution
Bluetooth not
connecting
No power to the GPS
Receiver and tilt unit
Ensure the unit is connected to a working
power source.
Screen and Receiver did
not connect during start
up
Disconnect GPS receiver and tilt unit from
power source, power off the Android
tablet. Re-power the GPS Receiver.
The tablet and GPS
receiver have become
‘Unpaired’
From the BB Air Home screen, press
Shutdown > Yes, select Android Setup,
open Bluetooth options, ensure Bluetooth
is enabled, locate the device under
available devices, select it and then Pair.
Once repaired press home and launch
BlackBox Air.
No GPS Signal Obstructions are causing
the antenna not to pick
up signal
Ensure the antenna in its current position
has a clear view of the sky.
GPS Receiver not
powered
Check the power LED is lit and it is
connected to the power source.
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