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Receiving Software Updates on the PAX S300
The PAX unit receives updates directly from the payment processor. To manually trigger an
update, all transactions performed through the unit must be settled and the device must be
power cycled by detaching and reconnecting the power cable connection.
Here is an example of what the S300 will display during an update:
Additional notes:
Applying an update may reset the LAN type to DHCP. Please confirm your settings are
still set to static after an update, by going through the Configuring the PINpad with a
Static IP Address steps on page 11 of this document.
Alternatively, you may contact your payment processor and supply them with the
following information from the PAX device:
o IP Address (Static)
o Subnet Mask
o Gateway IP
o DNS IP
You can then request they send all future updates with this information pre-configured.
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