PAX S920 - Page 6

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PAXSTORE Customer Support
PAXSTORE-support@pax.us
(877) 859-0099
www.pax.us
20180917 v1.00
USER MANUAL V1.0
5.7 REPRINT ........................................................................................................................................................ 47
Last Customer Receipt ........................................................................................................................... 47
Any Receipt ............................................................................................................................................ 48
5.8 VOID ............................................................................................................................................................ 49
5.9 RETURN ........................................................................................................................................................ 50
5.10 TIP REPORT .................................................................................................................................................... 50
6 RETAIL ENVIRONMENT TRANSACTIONS....................................................................................................... 52
6.1 RETAIL TRANSACTION OVERVIEW ....................................................................................................................... 52
6.2 TRANSACTIONS ............................................................................................................................................... 52
6.3 MANUALLY INPUTTING CARD NUMBER ............................................................................................................... 53
Over the Phone Transaction ................................................................................................................... 53
Manual Input Prompts ........................................................................................................................... 53
6.4 RETAIL CREDIT CARD TRANSACTIONS .................................................................................................................. 56
Credit Sale .............................................................................................................................................. 56
Credit Forced .......................................................................................................................................... 60
Credit Return .......................................................................................................................................... 64
Credit Auth ............................................................................................................................................. 68
Credit PostAuth ...................................................................................................................................... 73
Credit Void ............................................................................................................................................. 78
Credit Balance Inquiry ............................................................................................................................ 85
Credit Tokenize ....................................................................................................................................... 87
6.5 DEBIT TRANSACTIONS ...................................................................................................................................... 90
Debit Sale ............................................................................................................................................... 90
Debit Return ........................................................................................................................................... 95
Debit Balance Inquiry ........................................................................................................................... 100
Debit Void ............................................................................................................................................ 103
6.6 ELECTRONIC BENEFITS TRANSFER (EBT) TRANSACTIONS ....................................................................................... 106
EBT Sale ................................................................................................................................................ 106
EBT Return ........................................................................................................................................... 111
EBT Withdrawal ................................................................................................................................... 115
EBT Balance Inquiry ............................................................................................................................. 119
EBT Void ............................................................................................................................................... 123
6.7 GIFT TRANSACTION ....................................................................................................................................... 126
Gift Sale ................................................................................................................................................ 126
Gift Return ........................................................................................................................................... 129
Gift Add Value ...................................................................................................................................... 131
Gift Activate ......................................................................................................................................... 134
Gift Unload ........................................................................................................................................... 136
Gift Balance Inquiry ............................................................................................................................. 139
Gift Void ............................................................................................................................................... 141
Gift Deactivate ..................................................................................................................................... 143
Gift Issue .............................................................................................................................................. 146
Gift Cashout ..................................................................................................................................... 148
APPENDIX A. TROUBLESHOOTING.................................................................................................................. 151
A.1 GENERAL TROUBLESHOOTING .......................................................................................................................... 151
A.1.1 Serial Number Location ........................................................................................................................ 151
A.1.2 User Password Forgotten or Lost ......................................................................................................... 151
A.1.3 Terminal Appears Locked ..................................................................................................................... 151