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PAXSTORE Customer Support
PAXSTORE-support@pax.us
(877) 859-0099
www.pax.us
Credit Void
A VOID transaction nullifies a previously approved transaction that has been authorized but not settled
or a RETURN processed in error. However, if the transaction has already been settled, a RETURN must
be processed. The merchant may void a SALE, RETURN, AUTH, or FORCED transaction. A VOID does not
remove the hold on the customer’s open-to-buy. The terminal uses the same VOID prompts, except
when performing a V/AUTH.
1. The merchant initiates a credit VOID transaction, indicated by V/ in the menu, using the S920
terminal.
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