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EasyTouch Control System User’s Guide
Section 3
Troubleshooting
Troubleshooting
Use the following troubleshooting information to help resolve problems that may occur when using the
EasyTouch system. If by following the recommended actions you are still unable to resolve the problems,
please contact Technical Support (see page vi).
Frequently Asked Questions (FAQ)
How do I setup a two-speed pump?
A two-speed pump operates using two relays and one or more circuits. The first relay turns the pump on or
off. Assuming this is a filter pump, this circuit is controlled by the pool and spa circuits or any other circuit that
may be tied to the filter pump (such as circuits with freeze protection, etc.). The second relay switches the
pump from low speed to high speed. The default condition is low speed. Up to seven circuits (EasyTouch 8),
three circuits (EasyTouch 4) may be assigned to trigger the pump to high speed. Note: These circuits do not
switch the pump on.
To configure a two-speed pump relay, refer to “Settings Menu: 2-Speed Pump,” on page 46. For relay location
and wiring (see page 64). The 2-Speed pump relay connector is plugged into the 2-SPD output on the
EasyTouch motherboard.
Can I switch the heater on and change the temperature from the spa?
The heater may be switched on from the spa location using the iS4 Spa-Side remote or by the QuickTouch
wireless remote controller. To learn more about these remotes and controllers, see page 6. However, the iS4
and QuickTouch wireless remote controller cannot adjust the water temperature.
How do I switch on solar heating?
The system must first be configured for solar heating. Go to the “Heat” menu (see page 25) and enable
“Solar” as the heat source (Settings Menu: Heat > Solar). Note: Do not set solar as a heat pump. Then the
heating method must be selected for each body of water.
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