TROUBLESHOOTING
Problem Cause Correction
Valve constantly
regenerates.
Error in programming has caused a
regeneration loop condition in
the control.
Disconnect the motor from the control circuit board (see "WIRING DIAGRAM" on
page 33 for location on circuit board). A Motor Stall error will occur, allowing
access to Master Settings. Navigate to the Valve screen and check Regen Type
settings. Ensure that the value for Capacity is larger than the value for Hardness,
and save settings.
If the error continues to occur, unplug the unit, put it into bypass and contact
technical support.
Water conditioner
fails to regenerate.
Electrical service to unit has been
interrupted.
Assure permanent electrical service (check fuse, plug, pull chain, or switch).
Timer is defective. Replace timer.
Power failure. Reset time of day.
Hard water.
Bypass valve is open. Close bypass valve.
No salt is in brine tank. Add salt to brine tank and maintain salt level above water level.
Injector screen plugged. Clean injector screen.
Insufficient water flowing into
brine tank.
Check brine tank fill time and clean brine line flow control if plugged.
Hot water tank hardness. Repeated flushings of the hot water tank is required.
Leak at distributor tube. Make sure distributor tube is not cracked. Check O-ring and tube pilot.
Internal valve leak. Replace seals and spacers and/or piston.
Unit used too
much salt.
Improper salt setting. Check salt usage and salt setting.
Excessive water in brine tank. See "Excessive water in brine tank."
Loss of water
pressure.
Iron buildup in line to
water conditioner.
Clean line to water conditioner.
Iron buildup in water conditioner.
Clean control and add mineral cleaner to mineral bed. Increase
frequency of regeneration.
Inlet of control plugged due to
foreign material broken loose
from pipes by recent work done on
plumbing system.
Remove piston and clean control.
Loss of mineral
through drain line.
Air in water system.
Assure that well system has proper air eliminator control. Check for dry well
condition.
Improperly sized drain line
flow control.
Check for proper drain rate.
Iron in
conditioned water.
Fouled mineral bed.
Check backwash, brine draw, and brine tank fill. Increase frequency of regeneration.
Increase backwash time.
Excessive water in
brine tank.
Plugged drain line flow control. Clean flow control.
Plugged injector system. Clean injector and screen.
Timer not cycling. Replace timer.
Foreign material in brine valve. Replace brine valve seat and clean valve.
Foreign material in brine line
flow control.
Clean brine line flow control.
Softener fails to
draw brine.
Drain line flow control is plugged. Clean drain line flow control.
Injector is plugged. Clean injector.
Injector screen plugged. Clean screen.
Line pressure is too low. Increase line pressure to 20 psi.
Internal control leak Change seals, spacers, and piston assembly.
Service adapter did not cycle. Check drive motor and switches.
Control cycles
continuously.
Misadjusted, broken, or
shorted switch.
Determine if switch or timer is faulty and replace it, or replace
complete power head.
Drain flows
continuously.
Valve is not programming correctly.
Check timer program and positioning of control. Replace power head assembly if not
positioning properly.
Foreign material in control.
Remove power head assembly and inspect bore. Remove foreign material and check
control in various regeneration positions.
Internal control leak. Replace seals and piston assembly.
19 • FLECK 5800 XTR2 Service Manual
262.634.2386 | greatlakesintl.com
Problem Cause Correction
Valve constantly
regenerates.
Error in programming has caused a
regeneration loop condition in
the control.
Disconnect the motor from the control circuit board (see "WIRING DIAGRAM" on
page 33 for location on circuit board). A Motor Stall error will occur, allowing
access to Master Settings. Navigate to the Valve screen and check Regen Type
settings. Ensure that the value for Capacity is larger than the value for Hardness,
and save settings.
If the error continues to occur, unplug the unit, put it into bypass and contact
technical support.
Water conditioner
fails to regenerate.
Electrical service to unit has been
interrupted.
Assure permanent electrical service (check fuse, plug, pull chain, or switch).
Timer is defective. Replace timer.
Power failure. Reset time of day.
Hard water.
Bypass valve is open. Close bypass valve.
No salt is in brine tank. Add salt to brine tank and maintain salt level above water level.
Injector screen plugged. Clean injector screen.
Insufficient water flowing into
brine tank.
Check brine tank fill time and clean brine line flow control if plugged.
Hot water tank hardness. Repeated flushings of the hot water tank is required.
Leak at distributor tube. Make sure distributor tube is not cracked. Check O-ring and tube pilot.
Internal valve leak. Replace seals and spacers and/or piston.
Unit used too
much salt.
Improper salt setting. Check salt usage and salt setting.
Excessive water in brine tank. See "Excessive water in brine tank."
Loss of water
pressure.
Iron buildup in line to
water conditioner.
Clean line to water conditioner.
Iron buildup in water conditioner.
Clean control and add mineral cleaner to mineral bed. Increase
frequency of regeneration.
Inlet of control plugged due to
foreign material broken loose
from pipes by recent work done on
plumbing system.
Remove piston and clean control.
Loss of mineral
through drain line.
Air in water system.
Assure that well system has proper air eliminator control. Check for dry well
condition.
Improperly sized drain line
flow control.
Check for proper drain rate.
Iron in
conditioned water.
Fouled mineral bed.
Check backwash, brine draw, and brine tank fill. Increase frequency of regeneration.
Increase backwash time.
Excessive water in
brine tank.
Plugged drain line flow control. Clean flow control.
Plugged injector system. Clean injector and screen.
Timer not cycling. Replace timer.
Foreign material in brine valve. Replace brine valve seat and clean valve.
Foreign material in brine line
flow control.
Clean brine line flow control.
Softener fails to
draw brine.
Drain line flow control is plugged. Clean drain line flow control.
Injector is plugged. Clean injector.
Injector screen plugged. Clean screen.
Line pressure is too low. Increase line pressure to 20 psi.
Internal control leak Change seals, spacers, and piston assembly.
Service adapter did not cycle. Check drive motor and switches.
Control cycles
continuously.
Misadjusted, broken, or
shorted switch.
Determine if switch or timer is faulty and replace it, or replace
complete power head.
Drain flows
continuously.
Valve is not programming correctly.
Check timer program and positioning of control. Replace power head assembly if not
positioning properly.
Foreign material in control.
Remove power head assembly and inspect bore. Remove foreign material and check
control in various regeneration positions.
Internal control leak. Replace seals and piston assembly.
19 • FLECK 5800 XTR2 Service Manual
To Next Page
Loading...
