Pentair Home - TROUBLESHOOTING AND ALERTS; Interpreting Status Check LED Indicators; Responding to App Alerts

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PENTAIR HOME for CHEMCHECK™ Water Quality Monitor User's Guide
TROUBLESHOOTING
App Alerts
NoFlowAlert
ChemCheck checks for proper water ow every 15 minutes.
If water ow is not detected for 24 hours, a No Flow Alert will display on the ChemCheck Dashboard.
DeviceO󰀪ineAlert
When ow is detected, ChemCheck attempts to connect to the internet every hour.
When is ow is NO detected, ChemCheck attempts to connect to the internet every 12 hours.
If a connection can not be established during this time, a Device O󰀪ine alert will display on the ChemCheck Dashboard.
StatusCheckLED
A quick flow, connectivity and electrode status check can be performed by pressing the blue button on top of the
ChemCheck. This button, and its accompanying LED, are located between the WiFi Antenna and Electrode Connection.
Note: Water readings will pause for 5 minutes after the blue button is pressed. If all status checks were successful
(Solid Blue, Solid Green, and Solid Purple LEDs) readings will restart after this pause.
Start a status check sequence by pressing the blue button once. The Status LED will illuminate and ChemCheck will
cycle through the three separate status checks. The chart below shows the order in which statuses will display and what
a specific LED behavior means:
LEDBEHAVIOR STATUS CORRECTIVEACTION
FLOW
Solid BLUE
Su󰀩cient water ow through
ChemCheck
Blue ow indicator, located in the
electrode reservoir, is in the UP
position
None required
Blinking BLUE
Insu󰀩cient water ow through
ChemCheck
Blue ow indicator, located in the
electrode reservoir, will be visible
Ensure ltration pump is running
Inspect system valves and water connections.
Ensure both ChemCheck ow valves are
open.
Ensure ChemCheck has been mounted level.
Ensure ChemCheck in-line lter and primary
system lter are clean. Clean if necessary.
WIFI
CONNECTIVITY
Solid GREEN
Adequate signal between
ChemCheck, WiFi router and Pentair
Home app
None required
Blinking ORANGE
Adequate signal between ChemCheck
and WiFi router; but weak or broken
signal between router and Pentair
Home app
Ensure other devices can connect to WiFi and
repair internet connection accordingly.
Solid RED
Weak or broken signal between
ChemCheck and WiFi router
Ensure WiFi router is on and broadcasting a
signal.
Relocate ChemCheck to an area with stronger
WiFi signal.
Purchase and install an antenna extender.
Purchase and install a WiFi extender.
Blinking YELLOW ChemCheck is in WiFi pairing mode None required
ELECTRODE
Solid PURPLE
Electrode properly connected to
ChemCheck
None required
Blinking PURPLE
Electrode improperly connected to
ChemCheck
Ensure the electrode connector is correctly
and tightly threaded onto the electrode
terminal.