Always specify the Pfannenberg part numbers when ordering spare parts and accessory parts.
The Pfannenberg part numbers for the controller are provided on the transformer of the controller.
8 Terms of warranty
The warranty does not apply or is voided in the following cases:
Improper use of the unit.
Failure to observe operating conditions or disregard of the operating manual.
Lack of regular maintenance on the cooling units.
Damage due to disregard of maintenance recommendations.
Damage to cooling units due to soiled or clogged filters.
Damage due to unauthorized opening of the refrigerant circuit.
Modifications carried out on the unit or a change to the serial number.
In the event of damage during transport or other accidents.
Replacement of parts by unauthorized personnel.
Only original Pfannenberg parts are permitted for use. Violations void the warranty.
For recognition of warranty claims and return of the unit, observe the following:
Provide an exact description of the defect and the SRO (RMA) numbers specified by Pfannenberg with the
cooling unit.
Include a reference document (delivery note or invoice copy).
Forward the cooling unit to us, complete with all accessories, in the original box or in comparable packaging
with freight and transport insurance pre-paid.
Observe transport instructions; see Transport.
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