Philips DTP2340 - 10 Troubleshooting

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See the TV user manual for correct video •
input channel selection.
Sound
No sound.
Ensure that the audio cables are •
connected and the connected device is
turned on to the correct input source.
No sound during DivX movies play.
The audio codec may not be supported •
by this digital receiver
Dual sound is transmitted.
Press AUDIO to select sound modes ‘LL’ •
or ‘RR’. Only one source of audio content
should be heard.
Play
DivX video fi les cannot be played.
Ensure that the DivX video fi le is •
complete.
Ensure that the fi le name extension is •
correct.
The aspect ratio of the screen is not aligned
with the TV display setting.
The aspect ratio is fi xed on the disc.•
DivX subtitles are not displayed correctly.
Ensure that the subtitle fi le name is the •
same as the movie fi le name.
Select the correct character set. •
Press • HOME , select [System
Setting] , then press OK .
Select • [DVD Setting] , then press
OK .
Select • [DivX Subtitle] , then press
OK .
Select the character set that •
supports the subtitle.
10 Troubleshooting
Warning
Risk of electric shock. Never remove the •
casing of the product.
To keep the warranty valid, never try to repair
the product yourself.
If you encounter problems when using the
product, check the following points before
requesting service. If the problem remains
unsolved, register your product and get support
at www.philips.com/welcome.
If you contact Philips, you will be asked for the
model and serial number of your product. The
model number and serial number are on the
back or bottom of your product. Write the
numbers here:
Model No. __________________________
Serial No. ___________________________
Main unit
The buttons on this unit do not work.
Disconnect the digital receiver from the •
socket for a few minutes, then connect
again.
Picture
No picture.
There is sound but no picture:
Check that the picture settings are •
correctly set.
The TV is on, but there is no picture:
Check that the antenna is properly •
connected to the TV.
Check that the correct device is selected •
as the TV source.
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