What to do if I failed to scan the SmartStart QR Code on Philips Home Access 4000 Door locks?
If you failed to scan the SmartStart QR Code on your Philips Door locks, scan the code in a well-lit environment, use your phone's flashlight, ensure sufficient distance between your phone and the QR Code, and center the QR Code on your screen. Avoid direct lighting or sunlight.
General| Voice Assistant Compatibility | Amazon Alexa, Google Assistant |
|---|---|
| Lock Type | Deadbolt |
| Connectivity | Bluetooth, Wi-Fi |
| Mobile App | Yes |
| Keypad | Yes |
| Auto-Lock | Yes |
| Power Source | 4 AA Batteries |
| Remote Access | Yes |
| Voice Control | Yes |
| Keyless Entry | Yes |
General safety precautions before using the product.
Specific warnings to avoid hazards and damage during product use.
Guidelines for product returns and environmentally sound disposal.
Identifies and lists all components included in the package.
Provides a visual diagram of the lock's components and assembly order.
Detailed instructions for mounting the external part of the smart lock.
Detailed instructions for mounting the internal part of the smart lock.
Steps to prepare the door and verify dimensions for proper lock installation.
Explains the various features of the smart deadbolt.
Details on the Master PIN for settings and unlocking the deadbolt.
Methods to unlock the door via PIN code, mechanical key, or smartphone app.
How to lock the door by simply pressing and holding any key on the touchscreen.
Configuration and behavior of the automatic locking feature for convenience.
How to mute operational sounds and system alerts for quiet use.
Security feature for vacations, restricting user access until Master PIN is entered.
Mode to restrict user PIN access via interior button for enhanced privacy.
Lock behavior after multiple incorrect PIN attempts, including temporary shutdown.
Notification system for low battery levels, indicating replacement is needed.
Procedure to erase all user settings and restore the lock to factory defaults.
Rules and restrictions for creating valid PIN codes for the lock.
Step-by-step instructions for changing PINs and configuring lock settings.
Adding the lock to a Z-Wave network by scanning a QR code for inclusion.
Step-by-step guide for adding the lock to a Z-Wave network manually.
Instructions for pairing the lock with a Z-Wave controller.
Instructions for unpairing the lock from a Z-Wave controller.
Methods to unlock the door using PIN code, mechanical key, or smartphone app.
Methods to unlock the door from the interior using thumb turn or smartphone.
Methods to lock the door from the exterior using touchscreen or mechanical key.
Methods to lock the door from the interior using thumb turn or privacy button.
Solutions for the latch bolt not operating correctly or making noise.
Troubleshooting lock handing activation after battery installation.
Solutions for the lock turning in the wrong direction.
Problems with removing the key from the keyhole or lock rotation with key.
Solutions for smooth locking/unlocking using the thumb turn.
Troubleshooting when the lock only locks or unlocks uncontrollably.
Solutions for the lock failing to engage properly.
What to do if the Master PIN Code cannot be changed.
Tips for successfully scanning the SmartStart QR Code on the device.
Steps to take if the lock setup process fails.
Procedure for recovery if the Master PIN Code is forgotten.
Solutions for low battery alerts and unresponsive touchscreen.
Troubleshooting steps for the Auto-Lock feature not functioning correctly.
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