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Problem Causes Solutions
I do not like to
hear my own voice
over my Roger
microphone
Your voice is picked
up by your Roger
microphone
Tap the segment in the
direction of the talker
to minimize your own
voice pickup
The volume of my
multimedia device
is too low
Incorrect volume
settings
Increase volume of
your audio source
I cannot hear my
multimedia device
The audio source
is muted
Unmute the audio
source
your Roger
microphone is
switched o
Switch on your Roger
microphone
The audio cable is not
plugged correctly
Plug the audio cable
correctly
My Roger
microphone has
stopped working
and does not react
to any button
presses
Software issue Reboot your Roger
microphone
by simultaneously
pressing the on/o and
Connect button for
10 seconds
10. Compliance information
Australia/New Zealand:
Indicates a device’s compliance with applicable
Radio Spectrum Management’s (RSM) and
Australian Communications and Media
Authority (ACMA) regulatory arrangements for
the legal sale in New Zealand and Australia.
The compliance label R-NZ is for radio products
supplied in the New Zealand market under
conformity level A1.
Europe:
Declaration of Conformity
Hereby Phonak Communications AG declares that this
product is in compliance with the Radio Equipment
Directive 2014/53/EU. The full text of the EU Declaration
of Conformity can be obtained from the manufacturer or
the local Phonak representative or at www.phonak.com
Operation frequency: 2400 – 2483.5 MHz
Power level: < 100 mW