Troubleshooting
If your projector does not seem to be functioning properly, check the items below before
you contact an authorized service center.
Support Input Timings
Resolution
Max. frames per second
MHL HDMI
640x480p 60fps
x x
720x480p 60fps
x x
1280x720p 60fps
x x
1920x1080i 60fps
x x
1920x1080p 60fps
- x
720x576p 50fps
x x
1280x720p 50fps
x x
1920x1080i 50fps
x x
1920x1080p 50fps
- x
Symptom Check Point
The projector does not
work when connecting
to a smartphone
notebook or PC with
cable.
Check if the HDMI or MHL cable is plugged correctly.
The projector can’t be
detected when
running EZCast app.
1. Enable your WLAN of PC or smartphone and select the
access point labeled ‘Projector-XXXXXXXX’ to connect
with the projector.
2. Disconnect the Ethernet cable from your computer to
avoid affecting the wireless network connection.
The projected image
is too dark.
1. Use the projector in a darker environment.
2. Increase the brightness by using the power adapter.
3. Scale down the projectional image size.
The projected image
is blurred.
1. Adjust the focus. Please refer to “Adjusting the Focus”.
2. Check if the lens is dirty.
The surface
temperature of
projector is high.
Because of the high-luminance LED, it is normal that this
projector generates heat in long-time use. It will not affect
the performance of the projector. Always keep the
ventilation slots free of dirt or obstructions and operate the
projector in a properly ventilated environment.
Recovering from
abnormal
If the projector is running slow, freezing, crashing or locking
up during the operation, you can try to insert a slim, pointy
object into the reset hole to trigger a hardware reset.
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