ENGLISH
23
ErP Error Screen Grill Probe (Sensor) Isn't
Working
Disconnect and reconnect the Grill Probe.
Faulty Grill Probe Grill Probe need to be replaced. Contact Customer Care for a replacement.
ErH Error Screen The Unit Has
Overheated, Possibly
Due To Grease Fire Or
Excess Fuel
Press and hold the Power Button for three seconds to turn the unit off, and allow grill to cool. Follow
Care and Maintenance
instructions. After maintenance, remove pellets, and confirm positioning of all
component parts. Once cooled, Press and hold the Power Button for three seconds to turn the unit on,
then select desired temperature. If error screen still displayed, contact Customer Care.
ErL Error Screen Grill fails to perform
start-up cycle
Check proper positioning of cooking components. Check hopper for sufficient fuel or if there is an
obstruction in the feed system. Remove pellets and follow
Care and Maintenance
instructions. Check
grill probe. Confirm if actual temperature is correct and accurate. Follow
Care and Maintenance
instructions if dirty. Check Igniter positioning and that it is heating up properly. In extreme cold, the
grill may require a second start. Turn grill off, wait, then turn on again. Check fan. Ensure it is working
properly. Follow
Care and Maintenance
instructions if dirty.
Grill will not stay lit
Auger Not Primed
Pellet Error Screen Lack Of Fuel, Poor Fuel
Quality
Check hopper to check that fuel level is sufficient and replenish if low. Should the quality of Hardwood
pellets be poor, or the length of the pellets too long, this may cause an obstruction in the feed system.
Remove pellets and follow
Care and Maintenance
instructions.
Igniter Error Screen Igniter is not working
properly, not making a
connection
Remove cooking components from the main barrel. Press and hold the Power Button for three seconds
to turn the unit on and inspect the igniter. Visually confirm that the igniter is working by placing your
hand above the burn pot and feeling for heat. Visually confirm that the igniter is aligned with the
hole in the burn pot, and open to light the pellets. If not operating properly, call Customer Care for
assistance or a replacement part.
Igniter failure Igniter needs to be replaced. Contact Customer Care for replacement part.
Auger Error Screen Auger motor is jammed,
not making connection
Remove cooking components from the main barrel. Press and hold the Power Button for three seconds
to turn the unit on and inspect the auger feed system. Visually confirm that the auger is dropping
pellets into the burn pot. If not operating properly, call Customer Care for assistance or a replacement
part.
Fan Error Screen Fan is not working
properly, not making a
connection
Check fan. Ensure it is working properly and air intake is not blocked. Remove access panel (see
Electric Wire Diagram
for diagram), and check for any damage to the fan wires. Follow
Care and
Maintenance
instructions if fan blades are dirty.
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