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1.1.14 Why, after moving the printer to another USB port (same PC), does the printer not
print? (Both)
Unlike other USB devices, unplugging the printer USB cable and plugging it in to another USB port on the
same PC may create a new print device in the Windows Printers folder and another USB port number.
Depending on the software configuration and/or default printer selection, this may cause the printer to stop
printing. Move the printer back to original USB port on PC (the one on which it was installed).
1.1.15 Why does the printer act strangely when I leave a job left unfinished overnight with
the printer –OFF LINE--? (Both)
It is strongly recommended that no job be left unfinished overnight with the printer –OFF LINE--. When
the printer is left ON overnight, especially when attached to a network, it is not unusual for the printer and
the host computer to have lost and regained contact during the night. If a job was left in-process overnight
with the printer –OFF LINE--, it is extremely likely that the host will restart the job, creating some number
of duplicate pieces. Also, jobs left in the print queue overnight may become lost and not printable or even
delete-able from the Windows print spooler without rebooting the computer.
1.1.16 Can I print using both USB and TCP/IP on the same printer? (Both)
Either communications mode can be used for printing or for control panel access. Both printing and the
control panel can be active on different protocols at the same time. However, if users attempt to print jobs
from both USB and TCP/IP at the same time, the printer will mix the jobs with unknown results. It is
highly recommended that only one method be used for sending print jobs to any AddressRight printer.
1.1.17 Are there any special actions needed before restarting the machine after a jam has
occurred? (Both)
Under certain circumstances, it may be necessary to use the Address Recovery mechanism to reprint one or
more pieces. This is especially true for either Jam to Exit or Jam at Exit errors. If there is a problem, the
machine can be taken –OFF LINE-- and the specific pieces needed recovered and then the job continued.
1.1.18 Is there any way to define my material sizes to appear in the normal material drop
downs? (Both)
Yes, go to Start > Settings > Control Panel > Printers and Faxes then select menu item File > Server
Settings. The Forms tab like this one will appear (may be different in other operating systems):
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