Pitney Bowes SendPro - Servicing and Support

SendPro Tablet Operator’s Guide
30
SendPro Tablet Operator’s Guide
- When sending a template as a .blf file, make sure that the model name is
correct in file and then transfer the data again.
JPG file error
Confirm the size of .jpg files, and then transfer the data again.
Communication cmd error
A command outside the specifications or corrupted data was transferred.
Reconfirm the command and data, and then send them again.
Memory full error
The volume of data is too large to send with the ESC/P command. Adjust
the data and send again.
ESC/P memory full error
The data size to send with the ESC/P command is too large. Adjust the
data and send it again.
USB host memory full error
Try transferring the barcode again after a short time.
Database search error
When printing a template to which the database is linked, the search
string was not entered or the searched string was not found.
If transferring a template with a search character string, be sure to enter
the character string.
No template error
- There is no database with the specified number.
→ Specify a correct number.
- The search for a template with a linked database fails.
→ Select the correct template and then print again.
Access point search error
- The access point could not be found.
→ Try to connect again.
- An access point for establishing a connection could not be specified.
→ Confirm the WPS setting environment (distance between the access
point and the printer, presence of obstructions, and so on) for the access
point, and then configure the WPS settings for the printer again.
Access point connection error
If you are using two or more access points, reduce the number of access
points to one, and then connect the printer again.
Security error
Configure the wireless LAN settings using WPS again.
Cutter error
Do not open the DK Roll Compartment Cover when the cutter is operating.
To clear this error, press any button.
Mass storage error
The file system becomes corrupted or a file is copied while a mass
storage file is being processed. Turn off the printer and then turn it on
again.
USB host power supply excessive
voltage error
Replace the USB host with another one that is compliant.
This printer is compatible with HID-class USB devices.
USB host unsupported device
connection error
USB host HUB connection error
Disconnect the USB hub.
System error
Turn off the printer and then turn it on again. If the error is not resolved,
contact Brother Customer Service.