Pitney Bowes SendPro - Safety Precautions

SendPro Tablet Operator’s Guide
29
SendPro Tablet Operator’s Guide
ERROR_TEMPLATE_NOT_CONTROL_MODEL
Error: Selected model does not support
removing templates / getting the template
list
ERROR_TEMPLATE_NOT_EXIST
Error: Template in the printer does not
exist
ERROR_BUFFER_FULL
Error: Buffer full
ERROR_TUBE_EMPTY
Error: Tube empty
ERROR_TUBE_RIBBON_EMPTY
Error: Tube ribbon empty
ERROR_OS_VERSION_NOT_SUPPORTED
Error: Non supported OS version
ERROR_RESOLUTION_MODE
Error: High-resolution / draft printing error
You cannot use the high-resolution / high-
speed printing. Change the print settings to
a standard or use the AC adapter.
ERROR_POWER_CABLE_UNPLUGGING
Error: AC adapter or disconnect error
Do not disconnect and reconnect the AC
adapter during printing.
ERROR_BATTERY_TROUBLE
Error: battery error
Replace to a new battery or use a proper
AC adapter.
ERROR_UNSUPPORTED_MEDIA
Error: unsupported media error
To continue printing, attach a
corresponding cassette properly.
ERROR_TUBE_CUTTER
Error: tube cutter error
Tube cutter of the P-touch does not work.
ERROR_UNSUPPORTED_TWO_COLOR
Error: monochromatic medium error
Paper set inside is not compatible with
two-color printing.
ERROR_UNSUPPORTED_MONO_COLOR
Error: 2-color medium error
Paper set inside is not compatible with
monochrome printing.
Troubleshooting of some common conditions
Condition
Solution
The DK Roll Compartment Cover is
open.
Close the DK Roll Compartment Cover correctly.
The printer is in Cooling mode.
If the orange light flashes at 0.5 second intervals, the printer is in Cooling
mode.
Wait until the Status LED stops flashing, and then print again.
Data overwrite mode
Wait until the Status LED stops flashing.
The printer is in Boot mode.
Turn OFF the printer power and then turn it ON again.
Roll end error
Replace the DK Roll with a new one. If a sufficient amount of the roll
remains, re-install it correctly. (Make sure the paper passes through under
the sensor.)
No media error
Load the DK Roll.
Wrong media error
Load the correct DK Roll.
Feed error
- Insert the end of the DK Roll correctly. (Make sure that the paper goes
through under the sensor.)
- Is there a sufficient amount of the roll remaining? If not, replace the DK
Roll with a new one.
Cover open error
Close the DK Roll Compartment Cover tightly.
BLF file error
- Confirm that the model supports .blf files, and then transfer the data
again.