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❺ Troubleshoo ng
• Before you contact the retailer, please carry out these few simple checks using the following
tables if a problem occurs.
• If the problem con nues contact your retailer.
•
: Ac ons to be performed by a qualifi ed technician only.
5.1 I Appliance behaviour
Part of the pool is not correctly
cleaned
• Repeat the immersion steps (see § "2.1 I Immersing the cleaner in the pool"),
varying the immersion loca on un l you nd the right place in the pool.
The appliance does not stay rmly
on the pool oor
• There is s ll air in the appliance's casing. Repeat the immersion opera ons
(see § "2.1 I Immersing the cleaner in the pool").
• The lter is full or clogged: clean it with fresh water. If the lter is blocked,
clean it with an acid solu on (spirit vinegar, for example). Replace the lter
if necessary.
• The impeller is damaged:
The appliance does not or no
longer climbs the pool walls as it
originally did.
• The lter is full or clogged: clean it with fresh water. If the lter is blocked,
clean it with an acid solu on (spirit vinegar, for example). Replace the lter
if necessary.
• The tyres are worn: replace them.
• Even though the water seems clear, microscopic algae are present in your
pool. They are not visible to the naked eye, and they make the walls slippery
and prevent the appliance from climbing. Carry out shock chlorina on and
slightly reduce the pH. Do not leave the appliance in the water during shock
treatment.
The appliance does not move on
start-up.
• Check that the control box's power socket is receiving a power supply.
• Check that a cleaning cycle has been launched and that the lights are on.
The cable gets tangled
• Do not unroll the en re length of the cable into the pool.
• Place the required length of cable in the pool and spread the rest along the
side of the pool.
The control box does not respond
to any bu on presses.
• Unplug the power cord from the mains socket, wait 10 seconds and plug it
back in again.
There is a di erence between
the temperature shown in the
iAquaLink™ app and that measured
by another thermometer or
appliance.
• When the cleaner is at the bo om of the pool, it is normal for there to be
a temperature di erence between that measured by the cleaner and that
measured by a thermometer placed at the pool's surface or measured by
another appliance.
The sensor LED is o even though
the cleaner is opera ng.
• Contact the retailer
to check the condi on of the sensor unit.
If the problem persists, contact your retailer:
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