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2-Line Phone
Polycom 2-Line Phone User Manual
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27
1.
Go
to www.
accessl
ine.
com/log
in and
enter your Admini
strator
Portal
login
name and pa
ssword
2. On the 1st
screen, cl
ick “Activat
e Phone Lines” but
ton
NOTE
-
You
will
activate all o
f
yo
ur
lines
a
t
once,
so
if
there
is
no
“Activate
Lines”
button,
then
you
have
already
activated
the
lines.
26
28
Table of Contents
Default Chapter
2
Table of Contents
2
1 Introduction
5
Conformance
5
Important Safety Instructions
5
FCC Information
7
Fcc Information
9
Using this Document
15
Basic Requirements
15
2 Getting to Know Your Hosted PBX System
17
Before You Begin Your Installation
17
Assigning Extension Numbers and Phone Numbers to Phones
20
Installing Your Hosted Phone System
21
Installing Desk Phones
21
Setting up the Base
24
Activating the Service
26
3 Using Your Hosted Phone System
28
System Description
28
Getting Started
28
Polycom 2-Line Desk Phone
28
Introduction to Your Polycom 2-Line Desk Phone
28
Product View
29
Desk Phone- Basic Call Features
31
Answering Calls
31
Answering When Not in Another Call
31
Handling Multiple Calls
32
Answering When in Another Call
32
Placing a Call
34
Call Hold
38
Call Transfer
38
Call Park
40
Paging (Intercom)
41
Forwarding Incoming Calls
42
Conference Calls
43
Using Voicemail
44
Setting up the Voicemail Box for the First Time
44
Retrieving Messages from Your Desk Phone
44
Retrieving Messages When You Are Away from the Office
45
Returning a Call
45
Change Your Voicemail PIN
45
Record a Personal Greeting Via the Phone
45
Forward Voicemail Messages Via the Phone
46
Logging into Your Voicemail Box Via the Web
46
Retrieving Messages Via the Web
47
Forward Voicemail Messages Via the Web
47
To Create a Voicemail Group
49
Change the Amount of Time before Voicemail Picks up
50
Additional Call Features
51
Redial
51
Mute
51
Speed Dial List
51
Managing Contacts
52
Inbound Caller ID
58
Extension Set-Up Options
59
Enable/Disable Call Forwarding
59
Forward Incoming Calls
59
Do Not Disturb
60
4 Administrator Functions
66
Making Changes through the Web-Based Admin Portal
66
Logging in
67
Viewing a List of Your Phone Numbers and Extensions
68
Moving a Stand Alone Phone
69
Moving a Shared Line Phone
70
Changing the Extension Number of a Phone
71
Changing the Display Name of a Phone
72
Changing the Time Zone of a Phone
72
Changing the Outbound Caller ID of a Phone
73
Changing the Failover Routing of a Phone
74
Viewing Call History for a Phone
74
Admin Portal Additional Features
75
4
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Polycom 2-Line Phone Specifications
General
Brand
Polycom
Model
2-Line Phone
Category
Telephone
Language
English
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