25
Polycom will not be liable under this 
limited warranty if its testing and exami-
nation disclose that the alleged defect or 
malfunction in the product does not exist 
or results from:
•  Failure to follow Polycom’s installa
-
tion, operation, or maintenance instruc-
tions.
•  Unauthorized product modification or 
alteration.
•  Unauthorized use of common carrier 
communication services accessed 
through the product.
•  Abuse, misuse, negligent acts or omis
-
sions of Customer and persons under 
Customer’s control; or
•  Acts of third parties, acts of God, ac
-
cident, fire, lightening, power surges or 
outages, or other hazards.
IF A POLYCOM PRODUCT DOES NOT 
OPERATE AS WARRANTED ABOVE, 
CUSTOMER’S SOLE REMEDY FOR 
BREACH OF THAT WARRANTY 
SHALL BE REPAIR, REPLACEMENT, 
OR REFUND OF THE PURCHASE 
PRICE PAID, AT POLYCOM’S OPTION.  
TO THE FULL EXTENT ALLOWED 
BY LAW, THE FOREGOING WARRAN
-
TIES AND REMEDIES ARE EXCLU
-
SIVE AND ARE IN LIEU OF ALL 
OTHER WARRANTIES, TERMS, OR 
CONDITIONS, EXPRESS OR IMPLIED, 
EITHER IN FACT OR BY OPERATION 
OF LAW, STATUTORY OR OTHER
-
WISE, INCLUDING WARRANTIES, 
TERMS, OR CONDITIONS OF MER-
CHANTABILITY, FITNESS FOR A PAR
-
TICULAR PURPOSE, SATISFACTORY 
QUALITY, CORRESPONDENCE WITH 
DESCRIPTION, AND NON-INFRINGE
-
MENT, ALL OF WHICH ARE EX
-
PRESSLY DISCLAIMED.  POLYCOM 
NEITHER ASSUMES NOR AUTHO
-
RIZES ANY OTHER PERSON TO AS
-
SUME FOR IT ANY OTHER LIABILITY 
IN CONNECTION WITH THE SALE, 
INSTALLATION, MAINTENANCE OR 
USE OF ITS PRODUCTS.
Exclusions
Warranty Exclusive
Service Agreements
Please contact your Polycom Authorized Reseller for information about service agree-
ments applicable to your product.
able, Polycom may, on its sole discre
-
tion, refund to Customer the purchase 
price paid for the defective product.  All 
products that are replaced will become the 
property of Polycom.  Replacement prod-
ucts or parts may be new or reconditioned.  
Polycom warrants any replaced or repaired 
product or part for ninety (90) days from 
shipment, or the remainder of the initial 
warranty period, whichever is longer.
Products returned to Polycom must be 
sent prepaid and packaged appropriately 
for safe shipment, and it is recommended 
that they be insured or sent by a method 
that provides for tracking of the package.  
Responsibility for loss or damage does not 
transfer to Polycom until the returned item 
is received by Polycom.  The repaired or 
replaced item will be shipped to the Cus-
tomer, at Polycom’s expense, not later than 
thirty (30) days after Polycom receives the 
defective product, and Polycom will retain 
risk of loss or damage until the item is 
delivered to the Customer.