Using the Basic Features of Your Phone
3 - 11
Forwarding Calls
You can set up your phone to forward incoming calls to another party (static 
forwarding), or you can forward a call as your phone rings (dynamic 
forwarding). Your phone will forward calls even if you enable the Do Not 
Disturb Feature.
You can also reject calls from a particular contact (by sending the call to your 
voice mail system), or divert calls from a particular contact to another party. 
For more information, see Managing Incoming Calls on page 2-23.
To access forwarding options:
• Press  , and then select Features > Forward.
or
• From the idle screen, press the Forward soft key.
Forwarding Calls Statically
You can set up your phone to forward calls to another number.
To forward calls to another extension:
1. From the idle screen, press the Forward soft key.
The Forwarding Type Select screen displays.
2. Scroll to the forwarding type you want, and then press  . The 
options are:
— Always—To forward all incoming calls.
—No Answer—To forward all unanswered incoming calls. 
—Busy—To forward calls that arrive when you are already in a call.
Note
Your company’s settings may override this feature. For more information, contact 
your system administrator.
Call forwarding is not available on shared lines.