960 Stewart Drive Sunnyvale, CA 94085 USA Phone +1.408.331.3300 +1.877.80SHORE Fax +1.408.331.3333 www.ShoreTel.com
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Figure 13 – Edit SIP Profile
Define a “Name:” for the entry, and be sure to define an appropriate name. For the “User Agent:” option,
enter “ComdasysB2BUA” (without quotes); the “Priority:” defaults to 100, no change is required. Enable the
profile by checking (enabling) the “Enable” option. In the “Custom Parameters:” options, add the following
entries:
MWI=notify
FakeDeclineAsRedirect=1
Save the changes.
Note: Please do not disable any of the default SIP profiles. In case there are issues with the custom profile
defined, disabling the system profiles may cause the Polycom SoundStation phones to not be added to the ShoreTel
system. Refer to the ShoreTel 8 Server Release Notes for more information.
This completes all of the ShoreTel configuration parameters necessary to install the Polycom SoundStation.
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