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To reject an incoming call:
 › From the Incoming Call window, press Reject. You can also 
reject an incoming call from Lines and Calls view.
 › The call goes directly to voice mail.
Forwarding Incoming Calls to Another Person
While your phone rings, you can forward the call to another 
person.
To forward an incoming call to another person:
1.  While your phone rings, press Forward.
2.  From the Call Forwarding screen, enter the forwarding 
number, and press Forward.
Placing and receiving calls
During Calls
When you’re in a call, you can do the following:
 › Hold the call.
 › Transfer the call to another person.
 › Set up a conference call with the person you’re talking with 
and another person.
Holding Calls
You can place any active call on hold. A held call displays in 
Calls and Lines view as follows:
To hold a call:
 › From Lines or Calls view, press Hold. If you’re in Calls 
view, be sure to highlight the call first.
To resume a held call:
 › Do one of the following:
 ∙ From Lines view, press Resume. If there’s more than 
one held call on the line, the last call that you held will be 
resumed. If you have multiple lines and you press Resume, 
the last call that you held—on either line—will be resumed.
or
 ∙ From Calls view, use the up and down arrow keys to 
highlight the call, and press Resume.
Placing and receiving calls