Polycom VVX 400 Quick Guide

FROM ANY PHONE:
•Dial your extension or DID# and wait for the voice mail to pick
up.
•Press *.
•Enter your passcode and press #.
OR
•Dial the voice portal telephone number.
•Enter your extension.
•Enter your passcode plus #.
FROM SOMEONE ELSE’S MASERGY PHONE.
•Dial the voice portal telephone number, press *.
•Dial your extension, then your passcode and #.
•Note: To clear the message waing indicator,
•Press *99.
Transfer a Call (ANNOUNCED)
To Transfer a call, while on the phone:
•Press the so key labeled Transfer.
•Dial the extension or phone number you want to transfer the
call to.
•Wait on line for called party to answer.
•When party 2 answers, tell them who is on the line.
•Press the so key labeled Transfer to connect the two pares.
•If they decide they do not want the call, press CANCEL to speak
to the caller.
Note: An announced transfer is recommended to some cell
phone providers. A blind transfer can sometimes go directly
to voice mail.
Transfer a Call (BLIND-NOT ANNOUNCED)
To Transfer a call, while on the phone:
•Press the Blind so key.
•Dial the extension or phone number you want to transfer the call to
•Press Send so key.
•Press the so key labeled Transfer
To Transfer a call directly to Voicemail while on a call:
•Press the so key labeled More
•Press the so key labeled SendVM
•Enter the extension number
•Hang up.
Conference Call (Three-Way Calling)
To Make a 3-Way Call:
•Dial the rst number or receive rst call
•Press the so key labeled Conference.
•The 1st call is automacally put on hold. You get a dial tone.
•Dial the second number,
•Press the so key labeled SEND
•Once the second caller has answered, Press the so key labeled Conference.
•Everyone is together on a Three Way audio Call. Your display will show Acve:
Conference
To separate a 3-Way Call:
•Press the sokey labeled Split.
•Both calls go on hold. They cannot talk to each other.
•Use the Navigaon Key to select one call and press Resume to talk.
•To End Call use so key to Hang up.
How to Use your Polycom® VVX® 400 Business Media Phone
1-800-942-4700 masergy.com

Polycom VVX 400 Specifications

General

RJ-9 ports quantity	1
Expansion module support	Yes
Ethernet LAN (RJ-45) ports	2
Number of handles included	- pc(s)
Voice codecs	G.722.1C, G.711, G.722, G.722.1, G.729A, G.729B, iLBC
Handset type	Wired handset
Product type	IP Phone
Product color	Black
Display resolution	320 x 240 pixels
Lines quantity	12 lines
Phonebook capacity	- entries
Number of VoIP accounts	-
Security algorithms	HTTPS, SRTP, SSL/TLS
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	5 - 95 %
Harmonized System (HS) code	85171800

Weight and Dimensions

Depth	180 mm
Width	190 mm
Height	150 mm
Weight	900 g
Package weight	1400 g